Privacy Policy
Last Updated:
1. Information We Collect
We collect information that you provide directly to us when you:
- Submit a case or inquiry form
- Register for a client account
- Communicate with us via email or through our platform
- Upload documents or files related to your case
This information may include your name, email address, phone number, and any other details you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your cases and inquiries
- Communicate with you about your cases
- Send you important updates and notifications
- Improve our services and user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Data portability
7. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us through our website or at the contact information provided in your case communications.